Case study: Program manager
August 15, 2015
A production plant of an automotive supplier acquired a project for the the new platform. Completely new products to be manufactured. The project required co-ordination of R&D, technology, production, suppliers/purchasing and logistics.
The Program manager was responsible for all activities necessary in order to launch a product from customer nomination until launch and running smoothly in production. He was required to manage more than one program simultaneously over a number of locations.
The holder was accountable for:
- Planning, organization and target setting:
 - Set up / maintains program structure (timing, team, budget), plans required resource
 - Cascades agreed program targets to team members
 - Generates program timing / planning according to customer milestones and internal
 - Controlling / Managing / Problem Solving
 - Systematically manages program risks
 - Empowered to take any decision required for the program (within defined limits)
 - Solves conflicts at his level and within the team
 - Escalates issues to management that cannot be solved within team
 - Task Execution
 - Integrates lessons learned from previous programs
 - Prototype order processing for programs
 - Communication and Reporting
 - Communicates to customer (timing, program status, change management)
 
Length: 6 months (prolonged)
Capacity: full
The role was handed over with a proper training to a Project manager just in a SOP time.