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Case study: SSC & interim HRM

May 10, 2015

The world’s leading international healthcare, medical assistance, and security services company located in Prague, has developed global shared service (GSS) activities for other company offices around the western world, and has increased its staff to 90 Headcount.

GSS was the core activity in the Czech Republic, delivering finance, sales & HR centralized services to the whole EMEA and Americas regions. HR manager supporting the organization with a team of 3 colleagues, was going to leave. The official job holder is supposed to be on maternity leave 6 - 8 months.

Company decided to assign an experienced interim HR manager, who should for 8 months take-over the position of a regular HR manager with main tasks: Recruitment, development plan & training of existing staff (talent management), internal transfers HR admin agenda: attendance, reports on headcounts Management of the whole HR agenda, including direct reports and group HR objectives

The realized project objectives by our AGIM Interim HRM:

  • HR daily operation
  • Ensured HR projects according to agreed priorities for agreed period incl. a training matrix
  • Revision of Talent management documents
  • Recruitment according to the approved plan and budget
  • Advisory on HR processes and activities of an existing HR department or management team (ad hoc) – as needed